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Norton Antivirus Customer Service Article

Major AntiVirus Software Developers

Some of the leading players in the antivirus software market in the U.S. are Symantec (Norton Antivirus), Computer Associates (CA - eTrust), McAfee and Trend Micro (PC-cillin). These companies have major share of the US antivirus software market. Microsoft is also planning to enter the market in a big way. In this connection it acquired the IP (Intellectual Property) rights and technology from a Romanian company called GeCad software based in Bucharest in 2003. It also bought Pelican software who have developed behaviour based computer security, Giant Company Software who have developed solutions for spyware and Sybari Software for antivirus, filtering of spam and phishing.

Industry watchers are anticipating Microsoft to attain a dominant position in the antivirus software market by bundling its software along with its operating system free of cost. This technique has already been applied by it for word processors and internet browsers.

Worldwide there are many antivirus software vendors with some having regional domination and slowly increasing their presence. Some of them are GriSoft and Alwil Software of Czech Republic, Avira of Germany, Sophos of UK, Panda Software of Spain, Kaspersky of Russia, F-Secure of Finland, AhnLab of South Korea, SoftWin of Romania, Norman of Norway, VirusBuster of Hungary, Aladdin (eSafe) of Israel, Proland Software (Protector Plus) of India and Arcabit of Poland. Many of these companies have got their antivirus software tested by independent industry standard testers like Virus Bulletin (VB), ICSA Labs, West Coast Labs Checkmark services etc. Some of these vendors offer their antivirus software as freeware for personal use while some are offered as shareware.

The future of antivirus software market is not clear and the landscape is changing fast. Enormous effort is required to meet the challenges of the ever increasing number of viruses appearing everyday. Not only is the quantity increasing but also the viruses are becoming more and more complex. All companies may not have the necessary resources required to meet the challenges that lie ahead. Literally hundreds of new samples of viruses are arriving at these companies everyday. It is estimated that the no. of new viruses is increasing at the rate of 11% each year. They are also smarter as they spread quickly and lay hidden by renaming themselves in order to escape detection.

Even though antivirus software may not be able to protect your computer from 100% of the risk out there due to the new viruses that are released regularly, you should still take steps to protect your computer and your files from invasion. Antivirus software is very effective against known viruses and could just save your computer when you are attacked. Most importantly, make sure you update your antivirus software often to keep on top of the newest threats to your security.



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Norton Antivirus Customer Service News


Symantec's Nathan: 'I Am Not A Real Person' - InformationWeek


Symantec's Nathan: 'I Am Not A Real Person'
InformationWeek
Nathan freely admits he is a virtual agent, not a real person, but he still makes Symantec technical support a little friendlier. Ask Symantec's Nathan for advice on installing a Norton anti-virus product, or moving it to another machine, ...

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Symantec Intros Norton 360 Everywhere for Multiple Devices - Tom's Hardware Guide


Symantec Intros Norton 360 Everywhere for Multiple Devices
Tom's Hardware Guide
On Thursday Symantec announced that it has officially launched Norton 360 Everywhere, a multi-platform antivirus solution for up to five devices, including smartphones and tablets. According to Symantec, this one-stop-shop solution aims to reduce the ...

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Q&A with Symantec's Angela Tucci - The Deal Pipeline


Q&A with Symantec's Angela Tucci
The Deal Pipeline
As threats evolve, our customers continue to look to Symantec to provide the breadth of services and solutions to protect their information -- whether it is in data centers, in the cloud, on a desktop or across a variety of managed and unmanaged mobile ...

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GalaxyVisions Unveils $99 Dedicated VoIP Server Plan - San Francisco Chronicle (press release)


GalaxyVisions Unveils $99 Dedicated VoIP Server Plan
San Francisco Chronicle (press release)
Installed with Windows 2003, the server also has 2 X 73GB SCSI drives in raid 1 and includes Norton antivirus software. GalaxyVisions is waiving the usual setup fee for this deal. GalaxyVisions' New York data center is renowned among VoIP providers.

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HP Expands Thin and Light Collection With New Ultrabook Systems and Sleekbooks - MarketWatch (press release)


HP Expands Thin and Light Collection With New Ultrabook Systems and Sleekbooks
MarketWatch (press release)
A concierge phone line for technical support is dedicated exclusively to HP ENVY Spectre users. To safeguard confidential data and thwart cyber threats, the HP SpectreXT is preloaded with one year of Absolute Data Protect; two years of Norton Internet ...

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